My website is confusing visitors.
Start with an expert review of one important journey. Receive annotated observations, priorities and practical recommendations.
Freelance services / Mia Cheraghian
Understand customers.
Improve your website.
Customer interviews, website reviews and hands-on website improvements for businesses and community organizations. Start with a review of one important website journey; research, design and program support remain available below.
Austin, Texas · Remote projectsClear scope · Agreed deliverables
Selected website workEDRON AI ↗
A clearer digital presence.Website reviews · Digital experiences · Workshops
Find the right starting point
What do you need help with?
Remote freelance work · 10–15 hours per week.
We agree the scope, timing and fee before work begins.
I need evidence for a decision.
Scope customer interviews, surveys or competitive research around a defined product, market or messaging question.
My business needs a clearer website.
Connect messaging, naming, website design and implementation with a clear audience and next step.
I need help delivering a workshop or hackathon.
Define program milestones, website needs, participant communications and production responsibilities.
A focused first project
Website review and priorities
For a team that needs to understand why one important website journey is confusing, difficult to navigate or unclear.
- Scope
- One agreed journey from the entry page to the intended next step, on desktop and mobile.
- What you receive
- Annotated observations, a prioritized issue list, practical recommendations and a review discussion.
- What I need from you
- Your website, audience, intended action and main concern. Scope, timeline and fee are agreed before work begins.
Expert inspection. Participant interviews or usability testing can be scoped separately.
See the demonstration review ↗Inside the work sample / October 13, 2026
When a completed event still looks open
Observed: the hackathon homepage still used “Live now” and entry actions after its July deadline.
Why it matters: a new visitor could mistake a completed competition for an open call.
Recommended: show “2026 challenge completed,” make winners easy to find and separate next-event interest from registration.
Dated expert self-review of a website I built. This is a sample of an annotated finding, not participant-test evidence or a claim about the website today.
Read the observation and recommendations ↗01 / Understand
Research & Strategy
Use research to clarify the problem, understand alternatives and decide what to do next.
Start with a question worth answering.
- Competitive research: sourced comparisons, market context and decision-focused briefs.
- UX reviews: a bounded website or flow, annotated observations, severity priorities and recommendations.
- Positioning and naming: clearer messaging, differentiation and brand direction.
- Research and AI advisory: evidence and practical recommendations around a defined business or emerging-technology question.
02 / Improve
Websites & Digital Presence
Turn what we learn into a clearer website and a consistent presence across search and LinkedIn.
Make the business easier to understand and discover.
- Websites and prototypes: messaging, design, implementation, navigation and contact flows.
- SEO and GEO: website reviews, existing-content improvements, internal links, entity consistency and technical discovery signals.
- LinkedIn and social media: company-page messaging, covers, branded graphics and content.
- Ongoing digital support: agreed updates, search-performance review and an organized handover.
Content, usability and discovery work are scoped around your existing materials and goals. Search rankings, AI citations and business results are measured separately.
PROTBYTE / WEBSITE + SOCIAL MEDIAA clearer website.
A consistent presence.
A consistent presence.
ResearchWebsite designSocial media
Competitive research + website + social media
PROTBYTE
I translated competitor research into a complete website redesign and a consistent LinkedIn presence, including profile messaging, a branded cover and published content.
Website & digital presence consulting↗
Brand naming + website design + GEO
EDRON AI
I created the brand name, contributed to branding, designed the website and applied GEO techniques to support search and AI discovery.
Brand naming, website design & GEO↗
Founding team + brand + community
Austin AI Hub
I helped build Austin AI Hub from its early stages: naming, branding, the website, social media, community events, photography, partnerships and generative engine optimization.
Founding team member + CMO↗
GENERATIVE ENGINE OPTIMIZATIONMake the organization
easier to discover.
easier to discover.
Entity clarityStructured dataCrawler access
GEO + content + technical implementation
AI-search visibility
An audit and implementation project for Austin AI Hub, bringing organization information, website content and machine-readable signals into a clearer, more consistent structure.
GEO research and implementation↗
03 / Deliver
Workshops & Program Production
Teach practical skills and coordinate the people, communications and delivery behind a program.
Accessible education and coordinated program delivery.
- AI education workshops: practical AI basics, everyday uses, accuracy, privacy and trust, adapted to the audience.
- Hackathon and program production: scope, milestones, partnerships, participant communications, judging operations and awards delivery.
- Community and program operations: agreed responsibilities for communications, coordination and ongoing support.
- Supporting work: program websites, photography and brand or communication assets within an agreed scope.
I was Lead Producer for the global hackathon Call for Code AI: United Against Trafficking. The project record describes how I connected the program, website, partnerships, participant communications, judging operations and awards event.
Workshop experience · Austin AI Hub × Capital City Village
Practical AI education, built around everyday questions.
On September 16, I led an AI Education Workshop with Austin AI Hub and Capital City Village, an organization that helps older adults live independently and stay connected. I built the connection with Capital City Village and helped make the session engaging and accessible.
We introduced AI basics and explored everyday tasks, including understanding confusing letters and drafting emails. Participants brought questions about accuracy, privacy and trust, alongside their own experiences using AI. Their questions helped shape the discussion around what mattered to them.
More builds, concepts and prototypes
Additional builds & concepts
More of my applied work.
These existing projects remain part of my work record. Concepts, submissions and prototypes are identified separately from client implementations.
- ChaiChat ↗ · A mentorship platform for Austin AI Hub, built from concept to deployment.
- SoulShield ↗ · An AI support concept for survivors; my work covered product vision, behavioral design and safety architecture.
- AI for Good submission concept ↗ · The submission concept described on my homepage; submission is distinct from an award or publication. The published HAVEN research has its own research record.
Working together
A clear scope, a useful handoff.
- Share the problem. Send your website or program, main goal, timeline and available materials.
- Agree on the work. We define the deliverables, access, responsibilities, review points and fee before work begins.
- Review and hand off. Receive the agreed work, documented next steps and an organized handover.
I have 10–15 hours per week available for remote freelance work, including meetings and administration. Timelines are confirmed against scope and current commitments.
Tell me what you’re working on
One useful next step.
Send your website, the problem you want to solve, your target date and budget range. We can identify a sensible starting scope.
Discuss your project ↗Email Mia directly
What to include in your first email
Your website or organization, what you need help with, the decision you want to support, your target date and a budget range if known. Scope, timing and fee are agreed before work begins.
Open an email with these prompts ↗